Eliminate manual work, unify your customer data, and accelerate your sales cycle. We build custom CRM systems and business automation solutions that replace spreadsheets, disconnected tools, and slow manual processes with software that works the way your business does.
Most growing businesses reach a point where their tools stop scaling with them. Leads tracked in spreadsheets, customer notes scattered across email threads, follow-ups missed because no one saw the task — these are symptoms of a business that has outgrown manual processes but hasn't yet invested in the systems to replace them.
We build custom CRM systems and business automation that replace these broken workflows with software precisely engineered for your processes. Unlike generic SaaS CRM products that force you to adapt your business to their data model, our CRM solutions are built around how you actually sell, communicate, and serve customers.
We serve clients across India — Noida, Delhi NCR, Mumbai, and internationally — in fintech, real estate, healthcare, logistics, and professional services. Our related AI & automation and web application services complement CRM development for end-to-end business digitalisation.
Our clients typically see 30–60% reduction in time spent on manual data entry, faster lead response times, higher conversion rates from consistent follow-up automation, and a complete view of customer data that was previously scattered across 5+ systems.
From standalone automation modules to complete custom CRM platforms — we build what your business actually needs.
From process mapping to post-launch adoption — a structured implementation that minimises disruption and maximises uptake.
We select technology based on your scale, integration requirements, and long-term maintainability — not personal preference or trend.
We have delivered CRM and automation systems across a dozen industries. The consistent lesson: success is less about technology choice and more about how deeply the system is designed around actual user workflows and how carefully the rollout is managed.
Indicative pricing. A scoped estimate requires a process discovery session.
All estimates. Contact us for a scoped quote.
A full-cycle lending CRM for an NBFC managing 200+ DSA partners, automated KYC workflows, multi-stage loan pipeline, collection management, and real-time portfolio dashboards. Replaced 3 disconnected tools and a spreadsheet-based DSA commission system.
A property sales CRM with automated lead routing from 8 sources, site visit scheduling with calendar sync, broker management and commission calculation, booking documentation, and a customer portal for post-booking updates. Increased conversion rate from inquiry to booking by 28%.
Sales CRM integrated with Tally ERP for a mid-sized manufacturer — automated quotation generation, approval workflows for pricing exceptions, order-to-invoice sync with ERP, dealer performance dashboards, and payment reminder automation. Eliminated 40 hours/month of manual ERP data entry.
"The CRM Vivek Verma built replaced 3 tools and a tangle of spreadsheets. Our DSA team onboarded without resistance because the system was built around how they actually work — not the other way around."
"We went from 5-day lead response times to same-day automated follow-up. Inquiry to site visit conversion is up 28%. Vivek's team understood our real estate process without needing us to explain it twice."
"40 hours a month of manual Tally data entry eliminated on day one. The Tally integration works flawlessly and the sales team's pipeline visibility is something we never had before."
Start with a free process discovery session. Vivek will map your workflows, identify automation opportunities, and give you an honest estimate of what a custom CRM or automation solution would cost and deliver.